Your hearing assessment

Our clinics have a very relaxed atmosphere and all our professional hearing healthcare professionals have been chosen for their understanding of how hearing loss can affect everyday life. Call now to book an appointment on 020 8455 6361

At all times your needs and requirements will be taken into account and we will provide advice on the best solution to optimise your hearing potential.

We will choose from the very latest in digital technology to find the right solution for you; all our hearing aids are very effective, but extremely discreet, and in some cases completely invisible.

You hearing assessment takes place in four stages:-

STAGE 1

Hearing Consultation

• Full audiometric hearing assessment including speech discrimination testing where necessary
• Examination of ear and auditory canal
• Explanation & discussion of the results
• Lifestyle assessment
• Independent advice on the most appropriate hearing aids, if needed, to meet your personal objectives
• A copy of your audiogram for you to keep for future reference
• Reports to your GP or ENT Specialists

STAGE 2

Hearing Aid Fitting

• Initial fitting and programming of the hearing aid(s) using computerised sound samples to imitate “real-life” situations, such as restaurant back ground noise and street noise
• Programming/setting of hearing aid parameters to suit individual needs
• Full instruction on use and care of the hearing aids, including cleaning and simple maintenance

STAGE 3

Hearing follow-up & ongoing support

• You will receive a courtesy call a few days after your fitting to check that there are no issues
• 1 week after fitting your hearing aid(s )we will see you again, to discuss your progress. At this stage we will carry out any necessary fine tuning or adjustments to suit your personal requirements
• A further 2-3 weeks after the fitting we will normally see you again to further discuss your experiences with the hearing aids and make adjustments where necessary
• A further check in two months allows us to ensure that you are completely satisfied

STAGE 4

Hearing Aftercare

• Any further adjustments to the hearing aids, or advice about their use is complimentary.
• Once you have purchased the hearing aid(s) you will be covered by the manufacturer’s warranty for an agreed period
• We offer an on going repair and cleaning service to all our customers
• We will contact you every year as it is advisable to have your hearing and aids checked annually to check for any changes

We will keep you up to date with any new technology and invite you to our technology open days where you will be able to see what new hearing aid technology, upgrades, and treatments are available.

Get in touch with us – call 020 8455 6361